Delivery Manager (Site Japan)

POSITION OVERVIEW

• Lead and Develop the Onsite Development Team: Responsible for building, developing, and maintaining the Onsite Delivery team, to meet customer needs and drive company growth. 

• Presales: Lead Technical Presales for key deals, including client meetings, workshops, solution scoping, and proposal presentations.

• Delivery Coordination & Issue Resolution: Coordinate project delivery, track progress, and resolve issues to ensure timely, high-quality outcomes and client satisfaction.

• Client Representation: Act as the primary point of contact for clients, articulating their needs and expectations, advocating for their interests, and ensuring clear communication between the client and internal teams to drive successful project outcomes.

• Account Farming & Growth Collaboration: Drive expansion within existing accounts by identifying opportunities, building strong client relationships, collaborating with sales, pre-sales, and delivery teams, and developing tailored strategies to maximize account growth and long-term client satisfaction.

• Budget and Financial Management: Responsible for managing the Japan Delivery budget & Margin control, ensuring efficient resource utilization and achieving financial goals.

• Ensure Compliance with Processes and Regulations: Ensure the team adheres to internal processes, regulations, and industry standards (such as ISO, CMMI) to maintain quality and operational efficiency

JOB REQUIREMENTS

• At least 8 years of experience in project management/software development, with preference given to candidates who have experience in IT outsourcing companies.

• Experience in managing and coordinating multiple projects simultaneously.

• Strong communication and negotiation skills, with the ability to work effectively with Japanese clients.

• Knowledgeable in project management methodologies (Agile, Scrum, or Waterfall) and tools such as Jira, Trello, or Microsoft Project.

• Excellent time management, team leadership, and problem-solving skills.

• A technical background is an advantage

• Fluent in Japanese (equivalent to JLPT N1 level) and good command of English communication

OPPORTUNITIES AND CHALLENGES:

• Dynamic Environment: Work in a professional, modern, and fast-paced environment where you can tackle challenging projects both locally and globally.

• Empowerment & Growth: We foster a culture of open dialogue and empowerment, allowing you to innovate and create in your own way. Your talent and achievements will be recognized and rewarded annually. We also offer support for professional development and relevant certifications.

• Cutting-Edge Projects: You'll be at the forefront of the industry, working on large-scale, hot-trend projects with the latest technologies.

ATTRACTIVE REWARDING POLICY AND WORK-LIFE BALANCE:

• Salary: 1200 MAN/year

• Review salary 1-2 times/year, with the possibility of an unexpected salary rise based on capacity an infinite number of times per year

• Policy for 14th-Month Salary Bonus and Holiday Bonuses According to Company Regulations.

• Holiday travel mode (package 15,000-30,000 JPY/person), team building (1,000 JPY/person/month),...

• Employees are entitled to various allowances, including housing allowance, Wi-Fi allowance, commuting allowance, household goods allowance, home visit allowance, and dependent allowance,….

• Responsibility and concurrent position allowance: applied according to each employee’s position, title, and job grade

• Full participation in social insurance in accordance with Japanese labor regulations, as well as a yearly health checkup at a reputable hospital.

• Comprehensive visit policy for personnel and relatives: birthday, marriage, childbirth, illness, etc.

• The football club, cycling car, badminton, ... are just a few of the sports and cultural activities available.

• Allowance for classes and training awards: Learning Star of the Month,

• A chance to be the face of the year's study, the royalties...

Working time: 10:00 am - 7:00 pm (GMT+9) (Monday to Friday)

Adress: Japan Office (Tokyo)