Head of Corporate Operations

1. KEY RESPONSIBILITIES

Corporate Governance & Hands-on Leadership

• Strategic Oversight: Hold overall accountability for corporate governance across HR, Accounting, and Legal.

• Japan-Vietnam Bridge: Act as the primary contact for Japan HQ; translate global policies into compliant, practical local operations.

• Active Involvement: Lead specialized teams through close engagement. Be ready to perform operational tasks independently (e.g., payroll checks, journal entries) during peak periods or staff shortages.

• Risk Management: Proactively manage legal and operational risks, ensuring full regulatory compliance.

Departmental Operations

| HR Operations (Labor, C&B, Policy & Evaluation)

• Governance: Oversee payroll governance, statutory compliance, and C&B administration (using "Base" system).

• Policy Design: Continuously improve performance evaluation processes and HR rules (working hours, leave, disciplinary actions).

• Employee Lifecycle: Support onboarding, offboarding, and contract renewals from a risk perspective.

• Labor Relations: Monitor labor law changes and act as an escalation point for audits, inspections, or complex employee cases.

• Collaboration: Work with TA/HRBP teams to ensure a smooth transition from hiring to onboarding.

| Accounting & Financial Control

• Accuracy & Reliability: Oversee accounting operations with a focus on internal controls using "Multibook".

• Closing Management: Work hands-on with internal staff and external BPO vendors during monthly/annual closing.

• HQ Reporting: Ensure timely and accurate financial reporting to Japan HQ and resolve any reporting gaps.

• Data Provisioning: Enable budgeting processes by providing reliable financial data (without owning the strategy/formulation).

| Legal

• Legal Oversight: Supervise in-house legal staff and manage relationships with external legal counsel.

• Contract Management: Oversee the review, archiving, and management of all company agreements.

• Compliance: Monitor regulatory updates and guide departments to ensure all practices remain legally sound.

Process Improvement & Standardization

• Identify inefficiencies and control gaps within current workflows.

• Design and implement scalable, practical back-office processes that balance growth with compliance.

2. REQUIREMENTS

• Experience: 10–15+ years in corporate operations, back-office management, or governance-related roles.

• Expertise: Solid hands-on experience in HR labor operations, accounting oversight, and legal coordination.

• Knowledge: Deep understanding of Vietnamese Labor Law, Tax/Accounting regulations, and legal frameworks.

• Communication: Fluent in Vietnamese and Business-level English. Japanese proficiency is a strong advantage.

• Bridge Capability: Proven ability to negotiate and explain Vietnamese business customs/regulations to Japan HQ to gain buy-in.

• Industry: Experience in IT or Software Development companies (growth/scale-up phase) is preferred.

• Attributes:

  • Lead by example ("Rolling up sleeves" mindset).

  • Strong sense of ownership and high attention to detail.

  • Calm and steady presence in sensitive situations.

4. COMPENSATION & BENEFITS

• Salary: Gross 110,000,000 – 120,000,000 VND.

• Probation: 2 months (100% salary).

Caring for your Well-being:

• Insurance: Social/Health/Unemployment insurance on 100% salary from probation.

• Premium Health Care: Private insurance for employees (extra coverage for family members at Manager level).

• Leave: 16 - 24 paid days off + extra 5 days of Paternity leave.

• Recreation: Annual company trip, quarterly team building, Billiards & Running clubs.

Caring for your Career:

• Bonus: 13th-month salary.

• Review: Performance & Salary review twice a year (June & Dec).

• Growth: Sponsorship for language & technology certifications, internal/external training, and tech seminars.

• Equipment: High-end gear (Macbook Pro + additional monitor).

Working Model: Hybrid (2 days at office / 3 days WFH).

Time: Flexible start (8:00 AM – 9:00 AM), Mon – Fri.

Locations: District 4, Ho Chi Minh City